Academic Records Request Policy
Academic Records Request Policy
Requests for academic records will be processed by the Office of the Registrar in the order they are received. Requests may take anywhere from three to five business days. Please note that during specific times of year, requests may take longer. Please plan accordingly. Federal regulations mandate a signed request or identity authentication to authorize the release of student academic records. Consequently, phone requests for academic records and official or unofficial transcripts are not acceptable.
The Office of the Registrar makes every effort to respond to requests in a timely manner with a commitment to process transcript requests within three to five working days from the time the request was received. Requests for multiple transcripts, several different documents (e.g., a request for a transcript as well as board scores), or requests during peak operating times (e.g., graduation) may require additional processing time. Information that is required to meet a third-party deadline should be requested with at least two weeks lead time to ensure expedient delivery and appropriate recording. Official transcripts cost $30, due at the time of request.
Noorda-COM has authorized the National Student Clearinghouse (NSC) to provide transcript ordering via student authentication through the Noorda-COM network. There are multiple delivery options available through NSC, therefore it is recommended that students review transcript and delivery fees prior to requesting a transcript.
| Delivery Type | Transcript Cost | Shipping/Handling Fees | Please Note |
| Secure Electronic PDF | $30 | N/A | This is the quickest method of delivery; recipient’s email address must be provided for the order |
| In-Person Pickup | $30 | $10 | Available for pickup within one business day |
| Paper Transcript + delivery type | $30 | $1-80 | Three to five business days to process from date of receipt |
Official transcripts are generally forwarded directly to the receiving party. If a transcript is verified as received via certified mail or an express mail vendor but the recipient is unable to locate the transcript, the student/alumnus is responsible for requesting and paying for another transcript to be sent. Unofficial transcripts are available via Sonis. If a student requests an unofficial transcript from the Office of the Registrar, the cost is $5. Unofficial transcripts do not carry the College seal.
This policy was reviewed and revised April 2026. To view the full policy, please see the Catalog/Student Handbook. For assistance with policies and procedures, please contact Alexa Levine (alexa.levine@noorda.edu).
